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Brother printers can sometimes display a paper jam error even when there is no paper jammed in the printer. This can be caused by several factors, including:

Dirty or misaligned paper feed roller: If the paper feed roller is dirty or misaligned, it may cause the paper to not feed properly, which can result in a paper jam error. You can try cleaning the paper feed roller with a lint-free cloth and some rubbing alcohol, or try realigning the roller if it's misaligned.

Incorrect paper size or type: If the printer is set to a different paper size or type than the paper that's loaded, it can cause a paper jam error. Make sure that the paper size and type settings in the printer's control panel match the paper that's loaded.

Outdated or incorrect printer driver: If the printer driver is outdated or incorrect, it may cause the printer to display a paper jam error even when there is no paper jammed. Try updating the printer driver to the latest version.

Broken sensor: A broken paper sensor can also cause the printer to display a paper jam error even when there is no paper jammed. If you've tried all of the above steps and the error persists, you may need to contact Brother support for further assistance.

Dust or debris inside the printer: Sometimes, dust or debris can accumulate inside the printer, which can cause paper to feed improperly and result in a paper jam error. Try cleaning the inside of the printer with a soft brush or compressed air.

Damaged or worn paper feed components: The paper feed components, such as rollers and gears, can wear out or become damaged over time. If this is the case, it may be necessary to replace the affected components to fix the problem.

Regards,
Rachel Gomez