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Fixing the Epson Printer Error Code 0x97 can be challenging, but you can follow a systematic approach to troubleshoot and resolve the issue. Here are the right steps to help you fix the Error Code 0x97:

Step 1: Restart the Printer:
Turn off your Epson printer and unplug it from the power source.
Wait for at least 5 minutes to allow any residual power to dissipate.
Plug the printer back in and turn it on.

Step 2: Check for Obstructions:
Open the printer cover and check for any paper jams or foreign objects inside the printer.
If you find any obstructions, carefully remove them.

Step 3: Clean the Printhead:
If your Epson printer has a removable printhead, remove it following the manufacturer's instructions.
Gently clean the printhead using a soft, lint-free cloth dampened with water or isopropyl alcohol.
Allow the printhead to dry completely before reinstalling it.

Step 4: Update or Reinstall Printer Drivers:
Outdated or corrupted printer drivers can cause Error Code 0x97. Visit the Epson website and download the latest printer drivers for your printer model.
Install the updated drivers on your computer.

Step 5: Perform a Hard Reset:
Turn off the printer and unplug it from the power source.
Disconnect all cables from the printer.
Press and hold the power button for at least 60 seconds to discharge any remaining power.
Reconnect the power cable and turn on the printer.

Step 6: Run the Printer Troubleshooter:
On your computer, go to "Settings" > "Devices" > "Printers & scanners."
Select your Epson printer and click on "Troubleshoot" to run the built-in printer troubleshooter.

Greetings,
Peter