If you are using a Verizon router, then you must be willing to access its admin panel. If that is so, then you need to open your web browser, enter the correct IP address and then, enter default login credentials.
Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds. Wait for the router to fully reset and power back on.
