We are offering the most conscientious support for the issue that has led your printer in error state. If you are unable to find as to why your printer is not working and instead showing error, then you can find all the details along with solutions if you call us.
When your printer is in an error state, it means that there is an issue preventing it from functioning correctly. Here are some steps you can take to troubleshoot and resolve the error state:
1. Check Printer Connection:
Ensure that your printer is properly connected to your computer or network. If it's a wired printer, check the USB cable connection. For wireless printers, ensure they are connected to the same Wi-Fi network as your computer.
2. Restart Printer and Computer:
Sometimes, a simple restart can resolve temporary issues. Turn off both your printer and computer, wait for a few seconds, and then turn them back on.
3. Update Printer Drivers:
Outdated or corrupted printer drivers can cause errors. Visit the printer manufacturer's website and download the latest drivers for your printer model. Install the drivers on your computer.
4. Clear Print Queue:
If there are stuck print jobs in the print queue, it can cause an error state. Open the Print Queue on your computer and cancel all print jobs. Restart the printer and try printing again.
5. Check for Paper Jams or Low Ink/Toner:
Inspect your printer for any paper jams. Also, check if the ink or toner levels are sufficient. Low ink or toner can trigger an error state.
6. Run Windows Troubleshooter:
On Windows, you can use the built-in Printer Troubleshooter to automatically detect and fix common printer issues. Go to "Settings" > "Devices" > "Printers & scanners," select your printer, and click on "Troubleshoot."
7. Reset Printer to Factory Settings:
If other troubleshooting steps don't work, you can try resetting your printer to its factory default settings. Refer to your printer's user manual for instructions on how to do this.
